Administrative Virtual Assistant

How Virtual Assistants Help Healthcare Professionals 

Focus on Patient Care

What is an  AVA? 

An administrative virtual assistant can handle your paperwork, calendar scheduling, reception calls, bookkeeping, expense accounting, and more – giving you the freedom to focus on patient care. 

NMDB virtual assistants are the best in the industry – well-educated proficient English speakers with industry experience, available for 60% less than hiring a traditional employee.

Our administrative virtual assistants:

• Have  drive and determination   
• Ability to work as part of a team
• Excellent customer service skills
• Strong time management skills
• Willingness to admit and correct mistakes
• Respect for others' intellectual property
• Solid organizational skills
• Strong spelling, grammar and punctuation skills

NMDB uses current state-of-the-art technology to support your practice.  

Learn how NMDB’s  administrative virtual assistants can help you save time & money, increase productivity, focus on quality care – and for an incredibly low price that you simply can’t match with in-house staff.

As a medical provider, patient care is your #1 priority. A virtual assistant helps you focus on providing care, because they can tackle tasks that include:

• Maintaining and safeguarding medical records per HIPAA standards
• Handling phone traffic for scheduling, rescheduling, patient questions, and more
• Patient intake, including taking down detailed insurance information
• Providing appointment reminders
• Patient follow up
• Verifying insurance information, including eligibility and pre-authorization as needed
• Calling insurance companies to determine what is, and isn’t, covered
• Following up on claims, including handling appeals
• Medical coding and billing
• Data entry, including updating and maintaining patient files
• Ordering office supplies
• Other duties as needed, like accounting and payroll
• Hiring and training the staff members who will handle these tasks

Finding and hiring the perfect person to help grow your practice can be expensive, time-consuming, and frustrating. A virtual assistant provides the professional business support without the hassle.  And best of all you save major $$$ by cutting costs associated with: Annual Compensation, Bonuses,Overtime, 401K, Retirement, Social Security, Medical / Dental Insurance, Workman's Comp, Disability, Seminars / Training, Computer, Software, to name a few.