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Medical Administrative Assistant

Administrative medical assistants are trained professionals working in a role that requires them to provide customer service when working with patients, as well as administrative support for medical facility staff.

With the mandates put in place by HIPAA and JACHO, administrative medical assistants must also stay current on all regulations and policies regarding the collection, storage, and dissemination of sensitive patient data.

Administrative medical assistants are responsible for a multitude of tasks that include communicating with patients, scheduling appointments, electronic medical coding, filing insurance claims, maintaining records, as well as accounting and billing. Administrative medical assistants are key players in providing healthcare facility support services. They are responsible for everything from making sure medical records are accurate to ensuring that medical facilities run smoothly.

 

Ideal Characteristics

Administrative medical assistants must have excellent people skills since they will spend most of their workday interacting with medical staff and patients. Whether answering phones, writing letters, or greeting patients, medical assistants must be both personable and professional. Because they may have to deal with busy physicians, moody patients, or uncompromising insurance companies, it is vital that administrative medical assistants are able to handle stress without losing their cool.

Administrative medical assistants must be adept at multitasking. The job often requires them to  remember large amounts of information and handle multiple tasks at once, all while working in a bustling environment. The most successful medical assistants are able to stay calm and clearheaded, even when overwhelmed with a multitude of tasks.

The ability to handle stress is also very important, as administrative medical assistants often work with people who are stressed, tired, sick, or even dying. The most successful medical assistants take steps to release stress and calm themselves after the workday ends.


Skills Needed

Administrative medical assisting is a skilled profession that is best suited to those with field-related knowledge developed through formal training. Administrative medical assistants must be excellent communicators and use impeccable spelling and grammar when completing professional documents or communicating in writing. In addition, administrative medical assistants must be highly proficient in the use of computers and common applications like word processing and spreadsheets.

Since administrative medical assistants often handle billing and light bookkeeping, they need to be good with numbers and have a good attention to detail. Administrative medical assistants must be comfortable with handling money and recording transactions accurately, even in a busy environment.

Finally, administrative medical assistants must be familiar with medical coding, insurance billing practices, and software that is commonly used in medical facility offices.

Academic Scholarships Available For Qualifying recent High School Graduates. Click here to learn more and apply.  

Medical Administrative Assistant Bootcamp

Become a Certified Medical Administrative Assistant

Administrative medical assistants work in well-lit, comfortable settings and typically work a 40-hour week. Depending upon the needs of the practice, the assistant may have to work evenings, weekends, or even on a part-time basis.

During the course of a normal workday, administrative medical assistants will perform much of the clerical work required to keep medical facilities running efficiently. This includes answering phone calls, scheduling appointments, taking and recording payments, as well as filing and pulling patient records. Administrative medical assistants may also fill out insurance forms, communicate with insurance companies, track inventories and order supplies. It is also common for administrative medical assistants to schedule patient hospital admissions and laboratory tests. Depending upon the size of the practice, administrative medical assistants may also be required to perform clinical tasks as directed by the physician.

By becoming a Certified Medical Administrative Assistant (CMAA), you’ll have the recognized credentials healthcare employers are searching for now.

Tuition Includes ($3,500):

  • Laptop
  • Software
  • Background Check
  • Drug Test
  • 18 weeks of intense virtual classroom training (Phase I)
  • HIPAA Certification
  • CMAA Preparation
  • CMAA Practice Tests
  • CMAA Study Guide
  • CMAA Certification Exam

Phase II Training (18 weeks):

  • Must successfully complete Phase I training to be eligible for Phase II of the program
  • Clinic Assignments
  • Over-the-Shoulder Training (OTS)
  • Sit for CMAA Certification

Paid Internship (up to 12 Months):

  • Must successfully complete phases I & II
  • The paid internship is very competitive. All candidates will be subject to a formal panel interview.
  • Stipend ($10.50/hr)

Open Enrollment… Apply Today!